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Privacy Policy

Effective Date: [10/4/2025]
Last Updated: [10/4/2025]

 

One Pro Solution Agency (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website oneprosolutionagency.com (the “Site”), engage with our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide

    • Name, email address, phone number, company name, job title, billing details, or other information you submit through forms (e.g., contact forms, inquiries, service requests).

  • Automatically Collected Information

    • Technical data such as your IP address, browser type, device information, operating system, referring URLs, and Site usage statistics (through cookies or analytics tools).

  • Cookies & Tracking Technologies

    • We may use cookies and similar technologies to improve website performance, analyze traffic, and customize your experience. You can adjust cookie settings in your browser.

2. How We Use Your Information

We use the information collected for purposes including:

  • Responding to inquiries, providing requested services, and communicating with you.

  • Managing business operations (billing, administration, customer support).

  • Improving our website, services, and marketing.

  • Complying with legal obligations and enforcing agreements.

We will not sell, rent, or trade your personal information to third parties.

3. Sharing & Disclosure

We may share your personal information only in the following cases:

  • Service Providers: With trusted vendors (e.g., hosting, IT, analytics, payment processors) who assist us in operating the Site and services.

  • Legal Requirements: Where required by law, regulation, or valid legal process.

  • Business Transfers: If our business is merged, sold, or reorganized, information may be transferred as part of that transaction.

4. Data Security

We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. These include secure servers, encryption (TLS/SSL), access controls, and monitoring.

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location (e.g., under GDPR in the EU or POPIA in South Africa), you may have rights to:

  • Access the personal information we hold about you.

  • Correct or update your information.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent (where processing is based on consent).

  • Lodge a complaint with your local data protection authority.

Requests can be made via the contact details below.

7. International Data Transfers

If you are accessing the Site from outside our primary country of operation, please note that your information may be transferred, stored, and processed in countries that may not provide the same level of data protection as your home country. We will take steps to ensure your data is adequately protected.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Children’s Privacy

Our Site is not directed at children under 16. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

One Pro Solution Agency
Email: services@oneprosolution.com
Phone: 925-878-4758
Address: 6200 Village Pkwy Ste 200, Dublin, CA 94568

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